Ongoing Retainer
A monthly plan that covers uptime monitoring, security updates, backups, and content edits — for sites built by Mile High Web Studio or sites hosted anywhere else that still need someone watching them.
A website isn't a one-time purchase — software needs security patches, content goes stale, and small requests (a new phone number, a seasonal promo, a staff photo swap) pile up without a plan for handling them. Website Hosting already bundles a basic level of this for sites hosted by Mile High Web Studio. The Care Plan makes that same protection available as a standalone product, and adds a Priority tier for businesses that update their site often.
Uptime monitoring, monthly backups, security and software updates, and up to 1 hour of content edits per month. Built for sites hosted anywhere that need someone watching them.
Everything in Basic, plus up to 3 hours of edits per month, same-week turnaround, priority phone and text support, and a quarterly performance and SEO check-in.
Month-to-month billing — cancel any time. Edit hours don't roll over, and larger requests outside the monthly hour allotment are scoped and quoted separately at the standard backend support rate.
Businesses that already have a website — built by Mile High Web Studio or someone else — and want it to stay secure, backed up, and current without learning a CMS dashboard or chasing down whoever built it originally. If your site changes often (seasonal offers, new staff, updated services), Priority is usually the better fit; if it's mostly static, Basic covers the essentials.
Full redesigns, new pages beyond routine edits, and one-off technical fixes outside the monthly hour allotment are scoped separately — either as a project or billed at the Backend Technical Support rate. See full pricing for a side-by-side comparison of both tiers, or reach out to figure out which one fits.
Tell me what you're running today and how often you need changes. You'll get a clear plan recommendation within 24 hours.
